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    Steve Manning

    Steve Manning is a journalist based in Idaho. When he's not writing, he can usually be found at the theater or taking his dog on a hike. If he could only go to one restaurant for the rest of his life, it would be Al's Place in San Francisco.
    Featured

    How Retailers Are Coping with Construction and Labor Woes

    After T-Mobile finalized its acquisition of Sprint in the spring of 2020, it converted 5,800 Sprint retail stores that summer. It was an impressive undertaking—especially given certain world-changing events occurring at the same time—and it was only...

    By Steve Manning  |  
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    Inside the Rapid Growth of Dutch Bros

    As the retail industry experienced shuttered stores, tanked sales, and hobbled development plans, in March 2020, Dutch Bros found itself in a rather inconvenient position. Just two weeks before lockdowns began, the Oregon-based drive-through coffee...

    By Steve Manning  |  
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    How Prioritizing Diversity Benefits Store Development

    If there are any silver linings to the massive social upheaval of the last few years, one is undoubtedly the renewed focus on Diversity, Equity, and Inclusion (DEI) initiatives across the American corporate landscape. These efforts have yielded...

    By Steve Manning  |  
    Featured

    Why Aren’t Retailers Embracing the Neighborhood?

    A recent McKinsey study of 500 CEOs and 5,043 employees confirmed what we all know by now: hybrid models will define the future of work. 

    By Steve Manning  |  
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    Amazon’s Just Walk Out Technology is Ready for Prime Time

    In 2020 Amazon opened its first-ever grocery store, Amazon Fresh in Los Angeles, complete with “Ask Alexa” help stations and Dash Carts that detect each item placed in them. This year the retailer took things to a new level entirely, opening a...

    By Steve Manning  |  
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    What’s Next For Physical Retail? A Strong Marriage With E-commerce

    While it’s undeniable the pandemic accelerated the shift to e-commerce — one that will likely sustain — physical retail isn’t going away just yet.  

    By Steve Manning  |  

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    Inside the Rapid Growth of Dutch Bros

    As the retail industry experienced shuttered stores, tanked sales, and hobbled development plans, in March 2020, Dutch...

    How Prioritizing Diversity Benefits Store Development

    If there are any silver linings to the massive social upheaval of the last few years, one is undoubtedly the renewed...

    Why Aren’t Retailers Embracing the Neighborhood?

    A recent McKinsey study of 500 CEOs and 5,043 employees confirmed what we all know by now: hybrid models will define...

    Amazon’s Just Walk Out Technology is Ready for Prime Time

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