Back in 2019, arts and crafts retailer Michaels realized it had a problem. Store traffic was down, sales were down, and...
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If there are any silver linings to the massive social upheaval of the last few years, one is undoubtedly the renewed...
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A recent McKinsey study of 500 CEOs and 5,043 employees confirmed what we all know by now: hybrid models will define...
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While the last two years may have given many companies cause to pause, or play it safe, that certainly wasn’t the way...
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While it’s undeniable the pandemic accelerated the shift to e-commerce — one that will likely sustain — physical retail...
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