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    Michael P. Owens

    Michael P. Owens is Co-Founder + Managing Partner of influence group, a leading producer of invite-only B2B events.
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    What Do Millennials Want From Retail? Kim Lear Offers Some Answers

    Kim Lear believes Millennial and Gen Z shoppers want two seemingly incongruous things – a seamless high-tech experience combined with the personal attention offered in a couturier’s salon. Cookie cutter chain stores and megamalls are out. Showrooms...

    By Michael P. Owens  |  

    Reinvent or Die: Retail Leaders Talk About Customer Experience in the Digital Age

    After coming out of a subpar 2016 holiday season, brick-and-mortar retailers have been dealing with their toughest year in over a decade.

    By Michael P. Owens  |  

    Keeping Physical Stores Relevant in the Digital Age | Warby Parker | Chick-fil-A | Whole Foods

    In the battle of ecommerce vs. brick & mortar, the challenge of enhancing the customer experience and maintaining service standards, while expanding into new markets, is keeping three diverse brands on their toes.

    By Michael P. Owens  |  

    Walgreens and Darden on Keeping Big Brands Fresh

    In a fast-moving discussion at RetailSpaces 2015, Darden Restaurants’ Todd Taylor and Walgreens’ Steve Lamontagne shared practical, in-depth thoughts on successfully managing large portfolios of assets.

    By Michael P. Owens  |  

    Inside The Explosive Growth of WeWork

    In our ongoing quest to bring you the brightest and most innovative minds in real estate and buildings, we were fortunate to have Miguel McKelvey join us at RetailSpaces Napa.

    By Michael P. Owens  |  

    What do J.Crew and KFC have in Common?

    “You wouldn’t think J.Crew and KFC have anything in common, but evidently, they do.” This quote from Mick McConnell, global director of Chipotle’s retail design team, was made at the conclusion of the inaugural RetailSpaces retreat last month in Key...

    By Michael P. Owens  |  

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    What Do Millennials Want From Retail? Kim Lear Offers Some Answers

    Kim Lear believes Millennial and Gen Z shoppers want two seemingly incongruous things – a seamless high-tech experience...

    Reinvent or Die: Retail Leaders Talk About Customer Experience in the Digital Age

    After coming out of a subpar 2016 holiday season, brick-and-mortar retailers have been dealing with their toughest year...

    Keeping Physical Stores Relevant in the Digital Age | Warby Parker | Chick-fil-A | Whole Foods

    In the battle of ecommerce vs. brick & mortar, the challenge of enhancing the customer experience and maintaining...

    Walgreens and Darden on Keeping Big Brands Fresh

    In a fast-moving discussion at RetailSpaces 2015, Darden Restaurants’ Todd Taylor and Walgreens’ Steve Lamontagne...

    Inside The Explosive Growth of WeWork

    In our ongoing quest to bring you the brightest and most innovative minds in real estate and buildings, we were...

    What do J.Crew and KFC have in Common?

    “You wouldn’t think J.Crew and KFC have anything in common, but evidently, they do.” This quote from Mick McConnell,...

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