When the COVID-19 pandemic began early this year, the world of retail was turned upside down.
Many retailers saw foot-traffic at their physical stores grind to a halt earlier this year amid the COVID-19 pandemic. Their ecommerce business, on the other hand, experienced significant growth.
Months of uncertainty and store closures in an unprecedented year were certainly tough for retailers… but there were definitely lessons to be learned amid the chaos as well.
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