Thriving in a post-pandemic world will require retailers to retool the way they refresh their portfolio. After a year of uncertainty, customers are different. Stores have to evolve to meet new expectations around convenience, health, and safety....
For the better part of 2020, retailers have scrambled to meet consumers' changing needs amid the COVID-19 pandemic. While many have focused on accelerating their e-commerce offerings, they haven’t stopped focusing on their physical stores and the...
The store of the future is a concept discussed year after year. Meanwhile, it’s becoming increasingly difficult to pin down exactly how the consumer will be tomorrow, let alone a few years from now.
A visit to the doctor impacts consumers’ time, budgets, and sense of well-being.
When the COVID-19 pandemic began early this year, the world of retail was turned upside down.
Many retailers saw foot-traffic at their physical stores grind to a halt earlier this year amid the COVID-19 pandemic. Their ecommerce business, on the other hand, experienced significant growth.
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