RetailSpaces blog

VIDEO: Disney Figured Out Something Retailers Haven't

Written by Influence Group Editorial | Apr 30, 2026 9:28:20 AM

The most magnetic retail environments don’t feel like stores, they feel like worlds.

Steve Tatham, Chief Creative Officer at MDSX and professor of experience design at USC, brings decades of experience from Walt Disney Imagineering and his role as Executive Creative Director of Epic Universe, one of the most ambitious theme park projects in the world.

Drawing from both storytelling and large-scale environment design, he challenges retailers to think bigger about immersion, emotion, and what physical spaces can actually do.

Watch the full talk below...